The secret to more auto sales? Better calls.

Coaches monitor sales calls and, using a proven scoring system, provide 1:1 coaching focused on areas of improvement.

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double appointment set and show rates, the right way…

The Phone Ninjas team offers expertly developed auto phone training programs. Supporting every department, including sales, service, and parts, Phone Ninjas boasts an increase in live customer appointments from 20% to over 60%+.

how we help you convert calls into appointments that show the right way…

Step 1: Monitoring - Our certified phone trainer will carefully review and listen to your store’s sales calls to gain insight into the salesperson's approach, tone, and technique.
Step 2: Analyzing - Through these interactions, our Phone Ninja trainers identify strengths, areas for improvement, and patterns in communication to tailor sales coaching for maximum impact.
Step 3: Personalized Coaching - Our certified phone trainer will provide 20-minute live conversations that include detailed reviews, roleplays, session notes, and progress tracking.

Features

Phone Coaching

With our active coaching method, we monitor, score, and report calls then provide personalized coaching based on the results to increase appointment set rates.

Mystery Shopping

We examine your store’s communication points online and provide a personalized report detailing strengths, weaknesses, opportunities, and threats.

1:1 Coaching Sessions

These personalized, 20-minute live conversations with a certified Phone Ninjas coach include detailed reviews, roleplays, session notes, and progress tracking.

Perfect Score Contest

Each quarter, perfect scores are entered into a random drawing for a chance to win a trip to Hawaii, including hotel and airfare for six nights, plus $1,000 spending money.

The Key To Unlock...

More appointments that show and buy

Happier Customers

Better CSI

Success

try us on your terms

✓ Always month-to-month
✓ Never any set up fees
✓ We work with all tracking providers
✓ No malarkey