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Resource Center

Explore dealership resources that will help you improve sales, capture customer info, and set more appointments. Check out free articles, scripts, videos, and training resources as our gift to you for visiting.

Chris VitaleAs the COO | Partner of Phone Ninjas, Chris delivers leadership, coaching, and mentorship to 55 team members providing software sales

When it comes to training, there are an endless number of things that you can prioritize. While the specific issues you may

Sales agents spend much of their time on the phone, so it’s important for this time to be used effectively. While some

Discipline and Confidence

We have all had days where we walk around with what feels like electricity pulsing through our veins; we’re hitting all of

When you want to improve the quality of your phone calls, it can be challenging to know where to start. Even if

Skill Review

Have you ever noticed when the sales floor goes out for good third-party training that they come back with a pep in

Many dealerships have started using a Business Development Center or BDC to bring in new business and to increase the effectiveness of

Caller ID was created to make everyone’s lives easier. Sometimes in a dealership setting, it does, especially when a customer has a

Who Are We?

We can do many things to stand out against the competition. Quality phone skills, streamlined processes, and even an up-to-date website. Yet

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