“The customers are still coming to us. We don’t need your help – we’re good and more profitable than ever. Cars are

If the current economy is worrying anyone else, welcome to the madhouse. This isn’t the first-time interest rates have traveled north and

These days there is a crucial part of the car buying process that needs to be communicated very clearly to keep a

It’s no secret how much COVID-19 changed the automotive business. Many dealerships were shut down for months on end and others had

Servicing your vehicle has been an age-old activity for anyone who owns or drives a vehicle. With today’s world and technology advancing,

I recently attended a seminar for business owners and in a customer-focused break out session, I heard a story that resonated with

I remember it like it was yesterday, the first time a car was discounted to make a deal. It was 1932, in

Modern shopping habits have changed drastically in the last 10 years and the changes have greatly empowered the customers. Consumers have access

Unfortunately, many businesses these days are not experiencing the same level of success they once celebrated. The medical industry is suffering from