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Explore dealership resources that will help you improve sales, capture customer info, and set more appointments. Check out free articles, scripts, videos, and training resources as our gift to you for visiting.

In an era where technology is continually advancing, the art of mastering telephone skills remains crucial. Whether it’s for personal connections or

We’d be lying if we said we didn’t enjoy the time when cars flew off the lot faster than we could restock

In the era of emails, text messages, and video calls, one might think that telephone etiquette has taken a backseat. However, this

As a savvy customer, nothing is more infuriating than being ignored or receiving a response that dodges all your questions. Pre-Covid, dealerships

It’s one thing to be great on the phone, have efficient systems in place, or even flaunt a sleek, modern website. But,

One of the most glaring issues affecting dealerships today is the dismal state of their phone skills. It’s alarming to witness how

When it comes to training, there are an endless number of things that you can prioritize. While the specific issues you may

Sales agents spend much of their time on the phone, so it’s important for this time to be used effectively. While some

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