The most important thing a sales associate can do for a customer right now is to listen to their needs. Customers have
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The most important thing a sales associate can do for a customer right now is to listen to their needs. Customers have
These days there is a crucial part of the car buying process that needs to be communicated very clearly to keep a
A dealer is only as good as its GM. A bad GM can wreak havoc on your dealership’s success. In the last
What is Micro-Learning? Microlearning is a method of training that serves up bite-sized pieces of information in short periods to promote better
What Experts are saying: We all know that the mix of low inventory and higher prices on vehicles has affectedsales. The world,
Have you ever experienced a relationship with a vendor that went south because they failed to deliver on their word? Where they
We’ve been dealing with strange times in the automotive industry recently with chip shortages and an insane gross market. This is not
You never hear a prize fighter say he fired his trainer directly after he won the championship belt, right? Well, that’s the
It’s no secret how much COVID-19 changed the automotive business. Many dealerships were shut down for months on end and others had
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