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Resource Center

Explore dealership resources that will help you improve sales, capture customer info, and set more appointments. Check out free articles, scripts, videos, and training resources as our gift to you for visiting.

A BDC is a business development center, an auto dealership department devoted solely to making outbound calls and taking inbound ones. Chances

Car sales training: From instructor-led seminars to one-on-one coaching It’s no secret how you can improve essential skills for your auto sales

That moment you reach for your wallet, and it’s not there. The panic sets in as you race to retrace your steps.

How is Your Training Going?

Phone Ninjas is more than a coaching tool, it’s a system, a methodology. We want to provide a friendly reminder of the

It’s no secret that a shortage of chips continues to plague OEM’s who are trying to produce vehicles. According to consumer reports,

Having the unique experience of working in multiple departments of a dealership in my career I have been able to see both

How much is enough? This question could be posed for anyone and anything. However, when we start to get down to brass

Some of you may remember using the above as a close back in the day. “Well Mr. Customer, you said this is

“If you’re not happy, there’s the door” might have worked circa 2019 (or 1978), though not recommended, but does that work now?

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