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Resource Center

Explore dealership resources that will help you improve sales, capture customer info, and set more appointments. Check out free articles, scripts, videos, and training resources as our gift to you for visiting.

A business development center is an essential department any dealership would be wise to build. But to succeed, you have to know how to measure BDC performance.

An effective BDC agent is key to ensuring dealership growth and profitability. But how do you know they’re performing well and what can you do about it?

Your car dealership BDC office is the nerve center powering your entire business. But setting it up is not enough—it should always be improving.

Your BDC manager can send your appointment rates and monthly goals through the roof—but only if you back them up 100% with the right tools and training.

Sales team performance must be regularly measured to ensure your people are reaching their full potential. But what’s the best way to find the answers you need?

Tracking sales performance is more than combing through reports, it’s gathering highly accurate intel on the experience your customers have with your business.

In the fast-paced, competitive world of car sales, the attitude of “I don’t care, do you?” has become all too common. This

Morale is everything at a dealership, and finding activities that boost sales team motivation is one of the most important priorities for any GM or owner.

In the world of car shopping, a common frustration has emerged among prospects: dealerships that can’t be bothered to answer your questions

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