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BDC Tips

We know what the best thing to say is, and we know precisely when to say it. With our guide, when someone

How do you navigate car part pricing and availability? It’s not as complicated as you may think! In fact, it’s actually quite

When thinking about a phone call, there’s one thing that’s apparent. And that is the lack of time you have to reach

Outbound calls can seem intimidating, which makes you not want to make that call. But what if it isn’t so scary? With

Many agents think the end of the call doesn’t matter as much because the hard work has already beendone. This is far

Whenever you pick up the phone, you aim to schedule an appointment. Everything you do is to get towards that potential sale.

Finance rates are one of the many hoops customers feel like they have to jump through when buying a car. Clients often

Directions

When one thinks of the important steps in sales, they probably don’t think directions are on that list. However, one of the

Convincing a customer to bring their car in to be serviced may be more difficult than one may think. It can often

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