Training

It’s no secret that in the last two years both Sales Consultants and BD Agents have largely slipped when it comes to

A car dealership is not a simple entity. There are moving parts everywhere! Most are 4 businesses in one and some are

Times are changing and everything has been moving a lot faster over the past two years, right? You can buy a home

I am a very competitive person, so if you put me in a classroom situation, I am more than likely going to

No. They’re just different. Coaching is Apples. Training is Oranges. You can’t compare them. Both are fruit. But each does something unique

The telephone has been a staple in communication for decades. It has been something so important that we have developed the technology

What do you get when you combine automotive phone training with Phone Ninjas? The best automotive phone training in the industry! At

Dealership Phone Training Why Your Dealership Needs Phone Training What do you get when you combine dealer phone training with Phone Ninjas?

Car sales training: From instructor-led seminars to one-on-one coaching It’s no secret how you can improve essential skills for your auto sales

Phone Ninjas is more than a coaching tool, it’s a system, a methodology. We want to provide a friendly reminder of the

Ah, the day a new sales consultant starts. That moment of relief, believing that all will be well and the sales floor

When we’re confronted with a “situation,” it can quickly derail your dealer’s efforts – where our age-old solution of “getting back to

We’ve all seen them; we all know the faces and most of us know the names…. Each industry has them too. They’re

Whether you’re just a regular customer looking for a car, or a Sales / BDC Manager, or someone like me, who’s been

Just Use the Damn Script! Picture this: you have a whole Business Development team starting tomorrow and of that team, three representatives

Agh, the word Co-Op. The word that usually means you’re having to spend money for another OEM program. Or you’re going to

ROE: Return on Employee, NOT return on equity…. I just made it up. But not on a whim, a lot of thought