What Experts are saying: We all know that the mix of low inventory and higher prices on vehicles has affectedsales. The world,

Have you ever experienced a relationship with a vendor that went south because they failed to deliver on their word? Where they

You never hear a prize fighter say he fired his trainer directly after he won the championship belt, right? Well, that’s the

Make no mistake about it, car dealers have an uphill battle to fight when defending their reputation. The sleazy used car guy

Selling work over the phone is something that has been done since service centers opened, and this goes for independent centers as

Have you ever really thought about how you represent yourself? How about how your company represents itself? Branding your business is now

You’ve had one customer on a test drive, your next appt just showed up an hour early, and somehow you were the

I get it: sales calls are annoying. They are intrusive and constant, so why is it time to stop ignoring them? Because

We have all been to training before where the person providing the information to the group has clearly never walked a mile