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Dealership Management

Have you ever given a live TED talk to your Sales Consultant or BD Agent while they’re on the phone – telling

Root Cause

If an “easy button” really existed we’d all have it jammed by now. Effortlessly fixing one issue at a time. Unfortunately, that’s

Letter to Myself

Looking back 15 years ago at my role as General Manager, I would approach everything differently. Some time ago, I thought that

The General Manager role isn’t an easy one, nor is it a role for the faint of heart. You need thick skin….

[vc_row][vc_column][vc_column_text]This is an interesting topic for me and I’m anxious for feedback. I liken this to similar questions posed after 9/11 and

[vc_row][vc_column][vc_column_text]We’ve all been the new guy on the block. A few days of “training,” also known as shadowing that “sales guy over

[vc_row][vc_column][vc_column_text]If there’s one thing we’re obsessed with in our industry – it’s our CRM workflows. We live and breathe by the workflow;

[vc_row][vc_column][vc_column_text]Every year we’re asked to create the same budget to then change it mid-month until about May and then stop paying attention

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