What is mystery shopping? For those not familiar, it is a form of customer service evaluation where a trained, prepped agent poses as a customer.

It’s not enough to just call customers—you’ve got to invite them in ways that make it extremely likely they’ll show up for scheduled car sales appointments.

Automotive business consulting is the perfect tool to capitalize on the building market, so choose candidates who target the right areas of your dealership.

Automotive internet sales are exploding today, and phone scripts can be a key driver for raising these KPIs and improving customer service.

In this new digital age where dealerships are struggling to differentiate their brand, automotive service consulting can be an absolute game changer.

Automotive service consultants are a smart investment in your business. They will bring in outside knowledge, train your people, and help implement solutions.

Training is an ongoing reality of any business, and car dealerships are no exception. The right automotive business consultant can save you time and money.

The new normal in automotive sales is the position of internet manager. Car dealership survival now and looking forward to the future depends on it!

With so many people offering automotive consulting services and strategy advice, knowing what to look for in a great partner is more important than ever.