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Stop Getting No Shows for Appointments

With the Phone Ninjas Coaching, we’ll increase your dealership’s appointment set and show rates – we do it by honing in on your phone strategy and ongoing support.

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Our Services

Active Coaching

Dealerships are our singular speciality. We help you excel in phone communication so that you get more customers coming through your door. 

In-Person Training

Our in-person seminars pack a huge punch, priming you and your team for better customer interactions and higher sales.

Mystery Shopping

Armed with objective data on the best ways to approach your phone and online presence, we’ll provide actionable insights your dealership can actually use.

Free Phone Scripts

Phone scripts are an excellent launch point for your dealership to start leveling up your phone presence.

Features

Sales Call Review

Available for Sales, Service, Parts and Reception, all calls are monitored, scored and reported.

Live Feedback

Monthly conversations with a certified phone ninjas coach.

In-Depth Analysis

Examine your store’s communication points within a personalized report detailing strengths, weaknesses, opportunities and threats.

Incentives for Success

Perfect scores are entered into a random drawing for a chance to win a trip to Hawaii. 

The Reviews Are In.
And They Speak for Themselves.

"The skills you learn from Phone Ninjas will take you from doing hit or miss calls, to strong productive calls. You’ll have better rapport, solid appointments, and more sales."
- Shawna Braun
“It is extremely hard to find even average customer service these days. Phone Ninjas is literally above and beyond any and all expectations you could ever want when it comes to customer service and response time. I'm in the sales world myself, and I put my all into making every effort and hope to receive the same in return- but I have to say, these guys work around the clock!!! Literally. They even beat my timing to inquiries. Lol. If you don't believe me, find out for yourself”
- Mitzi Feckanin
"Phone Ninjas has helped my team grow tremendously! From creating confidence on the phone, building customer relationships and ultimately scheduling more appointments, Phone Ninjas has all of tools to help your team succeed.”
- Breezy Keeling
"Phone Ninja and the coaches have helped assist our team here at Wesley Chapel Toyota for many years. Phone Ninja coaches has coached our Team on our sales calls, and we have improved our overall appointment setting in the BDC Department. Thank you, Phone Ninja for all you do!”
- Christine Alba
"Phone Ninjas has been a product that stands the test of time. Their product worked in 2014 when I first found out about them and it still works now in 2023. Simple clear and concise communication will always take your team to the next level; and Phone Ninjas actively coaches sales and service associates to do exactly that.”
- Justine Robertson

We’re ready to get started.
Are You?

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About Phone Ninjas

The Phone Ninjas team offers expertly developed dealership training programs designed to support every department–sales, service, and parts. With over a decade of use cases, the Phone Ninjas program is proven to increase live customer appointments from phone and digital channels from the industry average of 20% to over 60-80%+. 

Schedule a demo now!

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