instructor-led
Mike Hoyser VP of training at Phone Ninjas offers your virtual dealership training using Zoom meetings. Our virtual training is identical to the training we offer in person. Your business will save money as there are no related travel expenses and it’s also much easier to offer training to new hires as we are routinely offering monthly online sessions.
The training regimen consists of four unique 90-minute sessions with a maximum of 10 attendees each. In the spirit of store (and phone) coverage, we recommend a two-session structure for the staff. This structured example (for up to a 20-person team) is $4,000. An example agenda is below.
Our virtual training will give your team the opportunity to hear how the word tracks may be used in a variety of scenarios. They’ll learn how to make the word tracks their own and when to deploy each at the right moment. Phone Ninjas will teach proper techniques to effectively navigate calls through the current safe distancing environment.
Our goal is to convey the right message by always showing empathy, especially during these challenging times, but also to match your branding and maximize advertising efforts by setting more meetings that ultimately lead to more sales.
Book your session or inquire for more information!
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